Chalaat Photoelectric Technology (Thailand) Co.,Ltd.

FAQ

General FAQs

What is the name of the certificate needed to prove made in Thailand?
1. What is the name of the certificate needed to prove made in Thailand?

It is called certificate of origin, issued by the chamber of commerce of thailand state or city level government.

What is the percentage of value added needed to quality for Made in Thaialnd?
2. What is the percentage of value added needed to quality for Made in Thaialnd?

40%.

How long is the sea shipping from Thailand to USA?
3. How long is the sea shipping from Thailand to USA?

From thailand to usa west coast is around 4 weeks, to east coast is around 7 weeks.

Technical FAQs

What is the lifetime of LED mirror?
1. What is the lifetime of LED mirror?

It depends on the quality of material and processing workmanship, lifetime varies from 1000 hours to 50,000 hours. At Chalaat, we warranty 50,000 hours.

What is CASS test?
2. What is CASS test?

CASS test stands for Copper Accelerated Salt Spray test, it is a test used to determine the resistance to corrosion of coating. A good mirror glass must pass CASS test.

What is the best color temperature for makeup?
3. What is the best color temperature for makeup?

This depends on the background lighting. Normally 4500K-- 6000K is similar to daylight (but not direct sunshine).

After-sales Service FAQs

How long is the warranty time?
1. How long is the warranty time?

Chalaat offfers 3 year warranty, or as per the local laws.

How can a problem fixed?
2. How can a problem fixed?

Products can returned to retailer for repairment or change for a new one.