Services

At Chalaat Photoelectric Technology (Thailand) Co., Ltd, we are committed to providing comprehensive technical support to ensure our clients can fully leverage the advanced features of our LED lighting products, lit mirrors, and LED drivers. Our dedicated technical help team, with over 15 years of experience in the industry, is equipped to offer personalized assistance tailored to your specific needs.

Whether you require guidance on selecting the right product for your project, need help with installation procedures, or have questions about optimizing product performance, our experts are here to assist. We offer support through various channels, including email, phone, and video conferencing, to ensure you receive the help you need in a timely and efficient manner.

Our commitment to excellence extends beyond product quality to include after-sales support, ensuring that every interaction with Chalaat enhances your project’s success. Partner with us for access to cutting-edge technology and a team that’s dedicated to helping you save costs, win more projects, and grow faster.

At Chalaat Photoelectric Technology (Thailand) Co., Ltd, we understand the critical importance of exceptional after-sales service to customer satisfaction. Therefore, we are committed to providing comprehensive support for our LED lighting products, lit mirrors, and LED drivers. From the moment of purchase, our products are backed by a minimum one-year warranty, ensuring your investment is protected.

Our dedicated after-sales team is always on standby to address any queries you may have, offering prompt and effective solutions. Whether you need assistance with product installation, operational guidance, or require repair and replacement services, we are devoted to delivering a seamless and efficient experience. We recognize the value of your time, hence our promise to respond to your needs as swiftly as possible.

Choosing Chalaat means selecting a reliable partner. We not only supply high-quality products but also guarantee support when you need it, aiding in the continuous growth of your business. We look forward to establishing a long-term relationship with you, working together towards a brighter future.

At Chalaat Photoelectric Technology (Thailand) Co., Ltd, we strive to ensure complete satisfaction with our LED lighting products, lit mirrors, and LED drivers. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward return policy. Within 30 days of receipt, products in their original, undamaged condition and packaging can be returned for a full refund or exchange. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part. To initiate a return, simply contact our customer service team with your order details, and we will guide you through the process. Your satisfaction is our top priority.

At Chalaat, we stand behind the quality of our LED lighting products, lit mirrors, and LED drivers with a robust warranty policy. All our products come with a one-year warranty from the date of purchase, covering any defects in materials and workmanship. Should you encounter any issues within this period, we will repair or replace the defective product at no additional cost to you. To claim the warranty, simply contact our customer service with proof of purchase and a detailed description of the issue. We are committed to ensuring your complete satisfaction and confidence in choosing Chalaat for your lighting solutions. Your trust in our products is paramount, and we are dedicated to upholding the highest standards of quality and service.

At Chalaat, we understand that the installation process is crucial for the optimal performance and longevity of our LED lighting products, lit mirrors, and LED drivers. To ensure a smooth and successful installation, we provide detailed instructions and support materials with every product. Our installation guides are designed to be user-friendly, featuring step-by-step instructions and visual aids to accommodate both professionals and DIY enthusiasts.

For those who require additional assistance, our dedicated customer service team is readily available to offer guidance and answer any installation-related queries. We also host a range of instructional videos on our website, covering common installation scenarios and troubleshooting tips to help you get the most out of your Chalaat products.

We recommend that all electrical connections be carried out by a qualified electrician to ensure safety and compliance with local regulations. By following our comprehensive installation guides and utilizing the available support resources, you can enjoy the full benefits and superior performance of your Chalaat lighting solutions.